Loading...
Loading...
Last updated: March 2026
We collect personal information that you provide when using our services, including: full name, email address, phone number, nationality, passport details, KITAS/visa information, and uploaded identity documents. We also collect basic usage data such as browser type, IP address, and pages visited through cookies and analytics tools.
Your personal information is used to: process your immigration applications, communicate with you about your case status, comply with Indonesian immigration regulations, send service-related notifications, and improve our services. We do not sell your personal information to third parties.
Your data is stored securely using industry-standard encryption. Documents are stored on secure cloud servers with access restricted to authorized personnel only. We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.
We may share your information with: Indonesian immigration authorities (as required for application processing), our cloud service providers (for secure data storage), and email service providers (for communication). All third-party providers are bound by data protection agreements.
You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), and withdraw consent for data processing. To exercise these rights, please contact us using the details below.
If you have questions about this privacy policy or wish to exercise your data rights, please contact us at info@easykitas.id or visit our offices in Jakarta or Lombok. PT Anaira Megalindo Mandiri is the data controller responsible for your personal information.