Question 1

What is EasyKitas?

Accepted Answer

EasyKitas is the consumer brand of PT Anaira Megalindo Mandiri, a licensed immigration consultancy in Indonesia. We help foreigners with KITAS extensions, visa extensions, and tax compliance.

Question 2

Where are your offices?

Accepted Answer

We have offices in Jakarta and Lombok, Indonesia. You can also work with us remotely via WhatsApp and email for most services.

Question 3

What languages do you support?

Accepted Answer

Our website is available in English, Indonesian, Japanese, Chinese, and Hindi for your convenience.

Question 4

How long does a KITAS extension take?

Accepted Answer

Standard processing takes 10-14 working days. Express processing is available for 5-7 working days with an additional fee.

Question 5

What documents do I need for a KITAS extension?

Accepted Answer

You'll need a valid passport (minimum 18 months validity), your current KITAS card, a sponsor letter, passport photos, and a domicile letter. We'll guide you through the exact requirements.

Question 6

Can you help with a new KITAS application?

Accepted Answer

Yes, we assist with both new KITAS applications and extensions. The process and requirements may vary depending on your KITAS type (work, spouse, retirement, etc.).

Question 7

Can I extend my Visa on Arrival?

Accepted Answer

Yes, Visa on Arrival can be extended once for an additional 30 days. We can handle the entire extension process for you.

Question 8

What is a Visit Stay Visa?

Accepted Answer

A Visit Stay Visa allows you to stay in Indonesia for 60 days, extendable up to 180 days total. It's popular among digital nomads and long-term visitors.

Question 9

Do foreigners need to pay taxes in Indonesia?

Accepted Answer

Yes, foreign nationals residing in Indonesia for more than 183 days in a 12-month period are considered tax residents and must comply with Indonesian tax regulations.

Question 10

What is NPWP?

Accepted Answer

NPWP (Nomor Pokok Wajib Pajak) is the Indonesian tax identification number. It's required for tax filing and often needed for banking and other administrative purposes.

Question 11

How do I get started?

Accepted Answer

Simply contact us via WhatsApp or fill out our inquiry form. We'll discuss your needs, provide a quote, and guide you through the document submission process.

Question 12

What payment methods do you accept?

Accepted Answer

We accept bank transfer (BCA, Mandiri), and cash payments at our offices. Payment details will be provided after consultation.

Question 13

What are the different KITAS visa types?

Accepted Answer

KITAS visas are categorized into 7 types: Work Visa (E23, E25, E27, E29), Investor Visa (E28, E28G), Education Visa (E30 series), Spouse Visa (E31, E31A, E31B), Child of Indonesian (E31D, E31E, E31F), Child Sponsor (E31G, E31H), and Ex-Indonesian (E32, E32A). Each category has specific document requirements.

Question 14

What documents do I need for a Work Visa (E23/E25/E27/E29)?

Accepted Answer

Work visa requires: Application Letter (Surat Permohonan), Director's KTP/Passport, Foreigner's Passport, RPTKA (Manpower Plan), IMTA (Work Permit), DPKK (Compensation Fund - except E27), NIB, SK AHU, Company Deed (Akta), and Company NPWP.

Question 15

What documents do I need for an Investor Visa (E28/E28G)?

Accepted Answer

Investor visa requires: Application Letter (Surat Permohonan), Director's KTP/Passport, Foreigner's Passport, NIB (Business ID Number), SK AHU (Ministry Approval), Company Deed (Akta), and Company NPWP.

Question 16

What documents do I need for an Education Visa (E30 series)?

Accepted Answer

Education visa requires: Application Letter (Surat Permohonan), Foundation Chairman's KTP/Passport, Foreigner's Passport, NIB, SK AHU, Foundation Deed (Akta Yayasan), Foundation NPWP, and Study Permit (Surat Izin Belajar).

Question 17

What documents do I need for a Spouse/Family Visa (E31 series)?

Accepted Answer

For Spouse Visa (E31, E31A, E31B): Application Letter, Sponsor's KTP/Passport, Foreigner's Passport, and Marriage Book/Certificate. For Child of Indonesian (E31D-F): same but with Birth Certificate instead. For Child Sponsor (E31G-H): includes both Marriage Book and Birth Certificate.

Question 18

What documents do I need for an Ex-Indonesian Visa (E32/E32A)?

Accepted Answer

Ex-Indonesian visa requires: Application Letter (Surat Permohonan), Sponsor's KTP/Passport, Foreigner's Passport, and Proof of Former Indonesian Citizenship.

Question 19

What is the difference between E27 and other work visas?

Accepted Answer

E27 is a special work visa category that does NOT require DPKK (Dana Kompensasi Penggunaan Tenaga Kerja Asing / Foreign Worker Compensation Fund). This makes it simpler and more cost-effective than E23, E25, or E29 work visas, which all require the DPKK payment.

Frequently Asked Questions

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Frequently Asked Questions

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